{"id":1868,"date":"2026-03-30T19:10:53","date_gmt":"2026-03-30T18:10:53","guid":{"rendered":"https:\/\/leansigma.ie\/?p=1868"},"modified":"2026-05-08T15:49:16","modified_gmt":"2026-05-08T14:49:16","slug":"digital-waste-lens","status":"publish","type":"post","link":"https:\/\/leansigma.ie\/?p=1868","title":{"rendered":"Digital Waste Lens"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">A lean diagnostic tool designed to reveal where digital systems, dashboards, automation, data collection and workflows are <strong>adding effort without adding value<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Purpose of the tool<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The tool helps teams answer five questions:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Where is digital activity happening?<\/li>\n\n\n\n<li>Does it add value to the customer, the process, compliance, or decision-making?<\/li>\n\n\n\n<li>What kind of waste is it creating?<\/li>\n\n\n\n<li>How severe is that waste?<\/li>\n\n\n\n<li>How can we visualise it clearly enough to act on it?<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">2. Core idea<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Traditional lean looks for waste in physical processes.<br>This tool applies the same thinking to digital environments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It identifies waste such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>duplicate data entry<\/li>\n\n\n\n<li>unnecessary approvals in systems<\/li>\n\n\n\n<li>too many dashboards<\/li>\n\n\n\n<li>unused reports<\/li>\n\n\n\n<li>alerts nobody acts on<\/li>\n\n\n\n<li>manual work caused by poor system integration<\/li>\n\n\n\n<li>overcomplicated workflows<\/li>\n\n\n\n<li>collecting data that is never used<\/li>\n\n\n\n<li>digital rework due to poor data quality<\/li>\n\n\n\n<li>waiting caused by system delays<\/li>\n\n\n\n<li>automation of broken processes<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">3. The 8 categories of digital waste<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">You can adapt these, but this is a strong starting model.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Digital Waste Category<\/th><th>Description<\/th><th>Typical Example<\/th><\/tr><\/thead><tbody><tr><td>1. Digital Overprocessing<\/td><td>More digital steps than needed<\/td><td>Entering the same data into 3 systems<\/td><\/tr><tr><td>2. Digital Waiting<\/td><td>Delays caused by systems, approvals, or access<\/td><td>Waiting for e-signatures or batch record release<\/td><\/tr><tr><td>3. Duplicate Data \/ Double Handling<\/td><td>Re-entering, copying, exporting and reformatting data<\/td><td>Excel used to fix what the main system should do<\/td><\/tr><tr><td>4. Information Inventory<\/td><td>Excess digital information stored but not used<\/td><td>Reports generated weekly and never read<\/td><\/tr><tr><td>5. Motion in Digital Work<\/td><td>Excess clicking, searching, switching systems<\/td><td>Staff opening 6 applications to complete one task<\/td><\/tr><tr><td>6. Defects \/ Data Errors<\/td><td>Poor data quality causing correction or rework<\/td><td>Wrong master data creating investigation work<\/td><\/tr><tr><td>7. Overproduction of Information<\/td><td>Producing more reports, alerts, dashboards than needed<\/td><td>40 KPIs when only 5 drive decisions<\/td><\/tr><tr><td>8. Misused Automation \/ Misaligned Technology<\/td><td>Technology adds complexity instead of value<\/td><td>Workflow automation on a poor approval process<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">4. The assessment sheet<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Each activity in a process is reviewed using the following fields.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Digital Waste Assessment Template<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Step No.<\/th><th>Process Step<\/th><th>Digital Tool\/System Used<\/th><th>User Action<\/th><th>Value Added? (Y\/N)<\/th><th>Waste Type<\/th><th>Description of Waste<\/th><th>Frequency<\/th><th>Impact<\/th><th>Ease of Fix<\/th><th>Score<\/th><\/tr><\/thead><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Scoring method<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Use a simple 1\u20135 scale:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Frequency<\/strong>: How often does this happen?<\/li>\n\n\n\n<li><strong>Impact<\/strong>: How much time, frustration, risk, or cost does it create?<\/li>\n\n\n\n<li><strong>Ease of Fix<\/strong>: How easy is it to remove or reduce?<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">A simple priority score can be:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Priority Score = Frequency \u00d7 Impact<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then use Ease of Fix as an action filter.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Example:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Process Step<\/th><th>Waste Type<\/th><th>Frequency<\/th><th>Impact<\/th><th>Ease of Fix<\/th><th>Score<\/th><\/tr><\/thead><tbody><tr><td>Enter batch data in second spreadsheet<\/td><td>Duplicate Data<\/td><td>5<\/td><td>4<\/td><td>4<\/td><td>20<\/td><\/tr><tr><td>Wait for manual approval email<\/td><td>Digital Waiting<\/td><td>4<\/td><td>5<\/td><td>2<\/td><td>20<\/td><\/tr><tr><td>Generate unused weekly dashboard<\/td><td>Overproduction of Information<\/td><td>3<\/td><td>3<\/td><td>5<\/td><td>9<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">5. Visualisation method<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">The best way to visualise digital waste is to combine <strong>process mapping<\/strong> with <strong>waste scoring<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">A. Digital Waste Heat Map<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Create a process map and colour each step based on waste score:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Green<\/strong> = low waste<\/li>\n\n\n\n<li><strong>Amber<\/strong> = moderate waste<\/li>\n\n\n\n<li><strong>Red<\/strong> = high waste<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This immediately shows where digital friction is concentrated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Example:<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">Receive Order \u2192 Enter ERP \u2192 Export to Excel \u2192 Re-enter to QA tracker \u2192 Email Approval \u2192 Update Dashboard<br>    Green          Amber         Red              Red               Amber          Amber<\/pre>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">B. Waste Type Bubble Chart<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Plot each issue by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>X-axis = Ease of Fix<\/li>\n\n\n\n<li>Y-axis = Impact<\/li>\n\n\n\n<li>Bubble size = Frequency<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This helps identify quick wins and major redesign priorities.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">C. Digital Waste Pareto<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Count how many waste findings fall into each category.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Duplicate data entry \u2013 12 findings<\/li>\n\n\n\n<li>Waiting for approvals \u2013 9 findings<\/li>\n\n\n\n<li>Unused reporting \u2013 7 findings<\/li>\n\n\n\n<li>Data quality defects \u2013 5 findings<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This helps focus improvement on the biggest themes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">D. Spaghetti Diagram for Digital Motion<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Instead of physical walking, map movement across systems:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>email<\/li>\n\n\n\n<li>ERP<\/li>\n\n\n\n<li>MES<\/li>\n\n\n\n<li>Excel<\/li>\n\n\n\n<li>SharePoint<\/li>\n\n\n\n<li>QMS<\/li>\n\n\n\n<li>Teams<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This reveals digital switching waste.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Example insight:<br>\u201cOne deviation investigation requires movement across 7 platforms and 14 screen changes.\u201d<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">6. The diagnostic questions<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">For each process step, ask:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Value<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Does this digital step directly add value?<\/li>\n\n\n\n<li>Would the customer care if this step disappeared?<\/li>\n\n\n\n<li>Is it required for compliance, control, or safety?<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Waste<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Is the same data entered more than once?<\/li>\n\n\n\n<li>Is this report actually used for decision-making?<\/li>\n\n\n\n<li>Is anyone waiting for the system, a file, an approval, or access?<\/li>\n\n\n\n<li>Is this alert acted on, ignored, or duplicated elsewhere?<\/li>\n\n\n\n<li>Is this automation solving a real problem, or just hiding one?<\/li>\n\n\n\n<li>Is this dashboard informing action, or just creating activity?<\/li>\n\n\n\n<li>Is the technology simplifying the process, or increasing effort?<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Flow<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How many systems are touched in this step?<\/li>\n\n\n\n<li>How many clicks, screens, downloads, or handoffs are involved?<\/li>\n\n\n\n<li>Where do people leave the main system and work offline?<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">7. A simple workshop approach<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">Step 1: Select one process<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>CAPA<\/li>\n\n\n\n<li>deviation management<\/li>\n\n\n\n<li>batch record review<\/li>\n\n\n\n<li>purchase order approval<\/li>\n\n\n\n<li>training records<\/li>\n\n\n\n<li>maintenance work orders<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Step 2: Map the current digital workflow<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Capture:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>systems used<\/li>\n\n\n\n<li>handoffs<\/li>\n\n\n\n<li>approvals<\/li>\n\n\n\n<li>reports<\/li>\n\n\n\n<li>duplicate records<\/li>\n\n\n\n<li>manual workarounds<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Step 3: Identify waste at each step<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Use the 8 digital waste categories.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 4: Score the waste<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Assess frequency and impact.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 5: Visualise it<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Use a heat map or Pareto.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 6: Prioritise actions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Separate into:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>quick wins<\/li>\n\n\n\n<li>process redesign<\/li>\n\n\n\n<li>system integration fixes<\/li>\n\n\n\n<li>reporting reduction<\/li>\n\n\n\n<li>automation redesign<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">8. Example<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">Process: CAPA management<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Step<\/th><th>Activity<\/th><th>Waste Found<\/th><th>Type<\/th><th>Score<\/th><\/tr><\/thead><tbody><tr><td>1<\/td><td>CAPA raised in QMS<\/td><td>Same issue logged again in tracker<\/td><td>Duplicate Data<\/td><td>20<\/td><\/tr><tr><td>2<\/td><td>Manager approval<\/td><td>Waiting 3 days for email approval<\/td><td>Digital Waiting<\/td><td>16<\/td><\/tr><tr><td>3<\/td><td>Investigation record<\/td><td>Staff using Word offline then pasting in system<\/td><td>Overprocessing<\/td><td>15<\/td><\/tr><tr><td>4<\/td><td>KPI reporting<\/td><td>Data exported monthly to create PowerPoint no one uses<\/td><td>Overproduction<\/td><td>12<\/td><\/tr><tr><td>5<\/td><td>Closure<\/td><td>Errors in dropdown fields require rework<\/td><td>Defects<\/td><td>10<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Visual summary<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>biggest waste theme: duplicate data entry<\/li>\n\n\n\n<li>biggest risk area: approval delays<\/li>\n\n\n\n<li>easiest win: remove unused PowerPoint reporting<\/li>\n\n\n\n<li>systemic issue: QMS process not designed around actual user workflow<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">9. Suggested output format<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">You could present the final output in a one-page dashboard with:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Digital Waste Dashboard<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process assessed<\/li>\n\n\n\n<li>Number of waste points identified<\/li>\n\n\n\n<li>Total high-priority issues<\/li>\n\n\n\n<li>Top 3 waste categories<\/li>\n\n\n\n<li>Estimated time lost per week<\/li>\n\n\n\n<li>Quick wins<\/li>\n\n\n\n<li>Strategic fixes<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Example:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Process:<\/strong> Batch review<br><strong>Waste findings:<\/strong> 18<br><strong>High priority issues:<\/strong> 6<br><strong>Top waste categories:<\/strong> Duplicate data, waiting, over-reporting<br><strong>Estimated lost time:<\/strong> 11 hours\/week<br><strong>Quick wins:<\/strong> Remove duplicate spreadsheet, reduce approvals, retire unused report<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">10. A name for the tool<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Here are a few possible names:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Digital Waste Lens<\/strong><\/li>\n\n\n\n<li><strong>Lean Digital Waste Scanner<\/strong><\/li>\n\n\n\n<li><strong>Digital Muda Map<\/strong><\/li>\n\n\n\n<li><strong>eWaste Flow Tool<\/strong><\/li>\n\n\n\n<li><strong>Digital Value vs Waste Matrix<\/strong><\/li>\n\n\n\n<li><strong>Smart Waste Diagnostic<\/strong><\/li>\n\n\n\n<li><strong>Digital Process Waste Radar<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">My preference is:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Digital Waste Lens<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">because it is simple, clear, and usable in workshops.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">11. A maturity scale you can add<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">You could score each process from 1 to 5:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Level<\/th><th>Description<\/th><\/tr><\/thead><tbody><tr><td>1<\/td><td>Digital chaos \u2013 multiple workarounds, duplication, poor visibility<\/td><\/tr><tr><td>2<\/td><td>Basic digitisation \u2013 digital tools exist but waste remains high<\/td><\/tr><tr><td>3<\/td><td>Managed digital process \u2013 key workflows controlled, some waste removed<\/td><\/tr><tr><td>4<\/td><td>Lean digital flow \u2013 streamlined systems, useful reporting, low duplication<\/td><\/tr><tr><td>5<\/td><td>Intelligent value flow \u2013 digital supports fast, evidence-based decisions<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">12. Key principle behind the tool<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">A strong statement to place at the top of it:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Not all digital activity is value.<\/strong><br><strong>If technology creates more effort, delay, confusion, or rework, it is digital waste.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">13. Simple visual model<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">You could show the logic like this:<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">Digital Step \u2192 Does it add value?<br>                 \u2193<br>              If No<br>                 \u2193<br>       Classify the waste type<br>                 \u2193<br>          Score frequency\/impact<br>                 \u2193<br>            Visualise on map<br>                 \u2193<br>         Eliminate \/ simplify \/ automate properly<\/pre>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">14. Best use cases<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">This tool would work very well in:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>pharma<\/li>\n\n\n\n<li>medical device<\/li>\n\n\n\n<li>food manufacturing<\/li>\n\n\n\n<li>quality systems<\/li>\n\n\n\n<li>CAPA<\/li>\n\n\n\n<li>deviation management<\/li>\n\n\n\n<li>training systems<\/li>\n\n\n\n<li>ERP \/ MES \/ QMS workflows<\/li>\n\n\n\n<li>reporting processes<\/li>\n\n\n\n<li>digital transformation reviews<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">15. Final definition<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Here is a polished definition you could use:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Digital Waste Lens is a lean diagnostic tool used to identify, classify, score and visualise non-value-adding digital activity within a process. It helps organisations distinguish between useful digitisation and digital waste by highlighting duplication, delay, unnecessary reporting, poor system design, data rework and misaligned automation.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A lean diagnostic tool designed to reveal where digital systems, dashboards, automation, data collection and workflows are adding effort without adding value. 1. Purpose of the tool The tool helps teams answer five questions: 2. Core idea Traditional lean looks for waste in physical processes.This tool applies the same thinking to digital environments. It identifies [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1869,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[],"class_list":["post-1868","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lean"],"_links":{"self":[{"href":"https:\/\/leansigma.ie\/index.php?rest_route=\/wp\/v2\/posts\/1868","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/leansigma.ie\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/leansigma.ie\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/leansigma.ie\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/leansigma.ie\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1868"}],"version-history":[{"count":1,"href":"https:\/\/leansigma.ie\/index.php?rest_route=\/wp\/v2\/posts\/1868\/revisions"}],"predecessor-version":[{"id":1870,"href":"https:\/\/leansigma.ie\/index.php?rest_route=\/wp\/v2\/posts\/1868\/revisions\/1870"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/leansigma.ie\/index.php?rest_route=\/wp\/v2\/media\/1869"}],"wp:attachment":[{"href":"https:\/\/leansigma.ie\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1868"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/leansigma.ie\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1868"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/leansigma.ie\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1868"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}