Creativity is typically used to refer to the act of producing new ideas, approaches or actions, while innovation is the process of both generating and applying such creative ideas in some specific context. In the context of an organization, therefore, the term innovation is often used to refer to the entire process by which an …
Lean Service “Lean isn’t about manufacturing. It is about standardising work processes to make problems visible and developing your team members’ critical thinking ability so that they can solve those problems and improve work processes.” If you are part of a service organization, how often have you heard someone say, “We can’t do lean …
It is about managing and improving the construction process to profitably deliver what the customer needs” Finbarr Sheehy Founder, BusinessExcellence.ie The Lean Principles Create Value Eliminate waste Precisely specify value from the perspective of the ultimate customer Clearly identify the process that delivers what the customer values (the value stream) and eliminate all non …